Agent
Front Desk Bookings and answers, around the clock.
People write to it on WhatsApp in plain words. It checks the calendar, books, and confirms — and anything sensitive goes to a person.
Books and moves appointments
Checks real availability in your calendar and writes the appointment. Confirms by return message.
Answers what repeats
Hours, address, how to prepare, cancellation policy — from your own documents.
Works while you're closed
An enquiry at 23:40 is answered at 23:40. The morning starts without a backlog.
And what it will not do.
It gives no clinical information or advice — it hands over, and says that it has.
It promises nothing that isn't in the calendar.
It handles no payments or card details.